COVID-19 Support

Employee health and safety remains a top priority for the Co-op. 

COVID-19 Vaccinations

We’ve been watching as the COVID-19 vaccines have been approved by the FDA for emergency use and are being administered across the country.

Since this COVID-19 pandemic is a public health emergency, the vaccine is covered at 100% for all individuals. Easy access to COVID-19 vaccines is critically important. That’s why CDC is working with public health, healthcare providers, and other partners to make sure all individuals can easily get a COVID-19 vaccine and that cost is not a barrier. This means that:

  • If you and your eligible dependents are enrolled in an REI medical plan, bring your Aetna medical, Express Scripts pharmacy or Kaiser medical insurance card with you at the time of vaccination.
  • If you and/or your dependents aren’t covered by an REI medical plan, your vaccinations are still covered at 100% either through your other health insurance or through the government. Remember to bring your other medical and/or prescription drug insurance card with you at time of vaccination, if you have medical insurance outside of REI.

Each state has a different phased vaccination approach. Check out the resources below to learn more about how the vaccine works, safety, possible side effects and when you may be eligible to receive a COVID-19 vaccine in your area.

Visit the Washington State Department of Health website to learn how the vaccine works.

Visit the CDC website to learn about vaccine safety and the vaccine’s possible side effects. 

When and where can I get a vaccine?

The CDC makes recommendations for who should be offered the COVID-19 vaccine first, and each state has its own plan to prioritize, distribute and allocate vaccine. Check out the CDC’s website to find out when you may be eligible to get the vaccine and the vaccination locations.

Federal guidelines prioritize the vaccination of certain vulnerable populations before COVID-19 vaccines are made available to the general population. Once vaccines are available, it is assumed that appointments will be required by most providers to receive a vaccination.

Health immunizers may include pharmacists, pharmacy interns and trained pharmacy technicians, as well as other qualified health care professionals depending on the state’s specific regulations. All health immunizers will be certified according to regulations, trained in the administration of immunizations and hold an active CPR certification.

Preventive Care

Here are the steps you can take to protect yourself and others from COVID-19:

  • Clean your hands often with soap and water
  • Avoid touching your eyes, nose and mouth
  • Avoid close contact with others who are sick or exhibiting symptoms
  • Stay home if you are sick
  • Clean and disinfect frequently touched objects and surfaces
  • Cover coughs and sneezes with your arm or a tissue
  • Wear a mask or other face covering

For more information on COVID-19, review the CDC website.

Get the Care You Need

Contact your health care provider if you or a family member is ill, experiencing COVID-19 symptoms or has been exposed to someone with COVID-19. Reaching out ahead of time will help your health care provider get you the appropriate care and protect you from others. See resources below.

Aetna & Kaiser Medical Plans


Telemedicine (virtual care) is a highly effective way for doctors to evaluate and treat illnesses and you don’t need to leave the comfort of your home, minimizing your exposure to potentially contagious viruses. You can contact Aetna Teledoc and Kaiser Telehealth by phone, video or mobile app to help with non‐emergency health issues like respiratory infections, flu symptoms and many other illnesses. Your doctor can diagnose and provide medical advice and treatment, which may include a prescription, if medically appropriate. Behavioral health services are also available.

COVID-19 Testing

Costs for diagnostic testing related to COVID-19 will be waived for employees and dependents enrolled in an Aetna or Kaiser medical plan. Testing will be available for patients who meet CDC guidelines for testing.

Medical Insurance Available Through the Marketplace

Many states are offering a special enrollment period through August 15, 2021, for uninsured individuals to purchase medical insurance through state marketplaces. Check out the Health Coverage Decision Tool to find out if your state is offering a special enrollment period.

Wellness and Mental Health

It’s normal to feel worried about your health and financial security when facing an unknown threat like the COVID-19 virus. We have resources to help you find support for everyday issues, or you can speak with a board-certified mental and behavioral health professional. Most services are offered free of charge.

Parenting Resources Available through Rethink

We know many parents have children at home who may be having a hard time with unexpected changes in their routines. Rethink can support parents who are working remotely while their children are at home or have children who have remote schooling.

Here are a few resources that can help you:

  • Remote consultation services
  • Access to hot-topic webinars and podcast episodes
  • Video-based lessons
  • Printable materials

Reach out to Rethink today to sign up and get started with free parent resources at Your username is your employee ID.

Financial and Retirement

The current COVID-19 outbreak and market volatility are unprecedented events that may be raising concerns about your financial future. While there isn’t a way to predict how things are going to unfold in the next few weeks and months, reacting to daily news on how the market is doing could impact your retirement goals. Through our partnership with Schwab, you have resources at your fingertips to help you navigate this volatility, whether you’re just starting to save or are close to retirement.