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Work/Life Employee Assistance Program (EAP)

The general content on this site is related to REI’s benefits programs; however, it is not meant to be a complete description. Specific details about REI’s Benefits Plan are in your Summary Plan Description (SPD), where you’ll find more information about benefits paid by the plans, definitions of specific terms, plan exclusions and limitations and much more. You can also get a printed copy of the SPD by contacting the Employee Service Center at 1-800-999-4734 or at hrhr@rei.com.

Although we’ve made every effort to make sure this site is accurate, including information about government health insurance programs, the provisions of REI’s official Plan documents and contracts and government resources will govern if there’s a discrepancy. REI makes every effort to provide the most useful resources; however, we are not responsible for the content of external resources.

Have specific benefit questions or want to know the status of a claim? Contact REI Health Guide (1-800-451-2967) or the Employee Service Center. Have specific questions about coverage through the Marketplace? Visit healthcare.gov or call 1-800-318-2596.

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