If you are a new hire or newly benefit eligible employee in 2024 or as of January 1, 2025, benefit materials will be mailed to your home and an email will be sent to you from hrhr@rei.com with enrollment deadlines and benefits information.

1. Go to hr.REI.com. If prompted to log in, enter your REI username and password.
   • If you have not been issued an REI device (laptop or mobile phone) or you are not using a breakroom computer, you will need to sign in using your special Employee Self Service login.
   • The username of this account will be your primary username + “.ess” (example: username.ess).
   • Contact the Service Desk at 1-800-999-4734, option 3 or email helpdesk@rei.com if you need assistance or need to reset your password.
2. Navigate to Home > Myself > Life Events and select the appropriate life event.
   • Example: If you are a new hire or newly eligible for coverage, select Life Event LE01: Newly Eligible – Full Benefits Plan.
3. The system will walk you through your options. Be sure to have Social Security numbers on hand for your family members if you plan to enroll them for health coverage.
4. When you’re ready, submit your choices and print your confirmation statement.
   • If you have questions or need help, contact the Employee Service Center at 1-800-999-4734 or email hrhr@rei.com.

NOTE: If you don’t take action for your benefits by the deadline included in your benefit materials or the email from hrhr@rei.com, you will be enrolled in the REI Saver Medical Plan for yourself only and will be responsible, through payroll deductions, for your cost of this coverage.