Aetna and Kaiser provide comprehensive medical and pharmacy care. Aetna offers the REI Saver Medical Plan (consumer-directed health plan) and the REI Choice Medical Plan (PPO), which allows enrolled employees and dependents to use any in-network provider. Kaiser medical plans are HMOs and require enrolled employees and dependents to use only Kaiser providers.
Aetna and/or
Kaiser Permanente
What It Provides
Eligibility
Available to employees and eligible dependents. Kaiser Permanente is available to employees in Washington, California and Colorado.
How It Works
Visit the Medical page or the LGBTQ+ Benefits Guide to learn more about the medical plans or call:
- Aetna: 1-800-451-2967
- Kaiser Permantente Washington: 1-888-901-4636
- Kaiser Permantente California: 1-800-464-4000
- Kaiser Permantente Colorado: 1-800-632-9700 (Denver & Boulder) or 1-888-681-7878 (Southern Colorado)
REI Saver and Choice Medical Plans
Aetna
REI Health Guide
1-800-451-2967
Claim status & explanation of benefits
myaetnawebsite.com
Participating provider list
aetna.com/docfind/custom/rei/
Member ID/group number
myaetnawebsite.com > View Member ID cards
Kaiser Permanente
Washington
Member services
1-888-901-4636
Member services
my.kp.org/rei/
Member ID/group number
Visit kp.org/wa
Group number: 2908
Kaiser Permanente
Colorado
Denver and Boulder member services
1-800-632-9700
Southern Colorado member services
1-888-681-7878
Denver and Boulder nurseline
1-303-338-4545 or 1-800-632-9700
Southern Colorado nurseline
1-719-867-2184
Other areas nurseline
Refer to your membership card for the resource in your area.
Denver and Boulder claims department
1-303-338-3600 or 1-888-681-7878 for claims outside the service area
Southern Colorado claims department
1-888-681-7878 for claims outside the service area
Denver and Boulder mail-order pharmacy automated service
1-866-938-0077
Southern Colorado mail-order pharmacy automated service
1-866-523-6059
Member services
my.kp.org/rei/
Member ID/group number
Visit my.kp.org/rei/
Group number: 01282
Kaiser Permanente
California
Member services
1-800-464-4000
Nurseline
Call member services for the resource in your area.
Member services
my.kp.org/rei/
Member ID/group number
Visit my.kp.org/rei/
N. CA group number: 3513
S. CA group number: 226768
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